Pillar
13 skills
Operations
The day-to-day machine.
Customer experience, programme delivery, admin, and communication. If the business ran itself, this is the team running it.
Customer Experience
Support, onboarding, retention.
3 skills
Intercom CS
Operate as a customer service agent inside Intercom: monitor the inbox, draft responses as internal notes, tag, assign, close, and snooze conversations. Covers the full CS lifecycle with the critical safety warning about assignment body fields.
openclaw install intercom-csGHL Contact Management
Manage GoHighLevel contacts via the v2 API: search, tag, update, and troubleshoot welcome packs across multi-location setups. Includes the remove/re-add tag trick for re-triggering stuck automations.
openclaw install ghl-contact-managementCancellation Handling
Decision tree for handling cancellation requests with empathy and policy enforcement. Covers financial hardship, deferrals, tone matching, and the non-negotiable self-harm safety protocol.
openclaw install cancellation-handlingProgramme & Delivery
Course ops, attendance, fulfilment.
3 skills
Daily Ops Brief
Gets your agent to compile and deliver a daily operations briefing every morning. It pulls from your systems, summarises what matters, and gives you the numbers before you even ask.
openclaw install daily-ops-briefLaunch Campaign Management
Gives your agent the full playbook for managing a product launch — from building the pipeline and tracking sales daily, to running the war room and delivering real-time revenue reports.
openclaw install launch-campaign-managementSales Dashboard Build
Teaches your agent to build and maintain a live sales dashboard during campaigns. Real-time revenue tracking, conversion rates, and leaderboards that update automatically.
openclaw install sales-dashboard-buildAdmin & Productivity
Docs, spreadsheets, knowledge, research tools.
5 skills
Obsidian
Connects your agent to your Obsidian vault so it can read, write, search, and organise your notes. Great for building a shared knowledge base between you and your AI.
openclaw install obsidianExcel / XLSX
Lets your agent create, read, and edit Excel spreadsheets. Hand it raw data and it'll build formatted workbooks, or give it an existing file and it'll pull out exactly what you need.
openclaw install excel-xlsxWord / DOCX
Lets your agent create, read, and edit Word documents. Whether it's generating reports from scratch or updating existing files, it handles DOCX formatting properly.
openclaw install word-docxNano PDF
Lets your agent edit PDFs using plain English instructions. Tell it what to change — text, images, pages — and it handles the rest without needing Acrobat or any paid tools.
openclaw install nano-pdfScholar
Academic reading workflow with Obsidian integration. Read papers, link knowledge, reflect on insights, and build an evolving knowledge base. Turns passive reading into active learning with bi-directional note linking.
openclaw install scholarCommunications
Email, phone, messaging.
2 skills
IMAP/SMTP Email
Gives your agent direct access to read and send emails through any email account. No API needed — it connects straight to your inbox via IMAP/SMTP.
openclaw install imap-smtp-emailPollyReach
Gives your agent a real phone number. It can make calls, send texts, and handle phone-based tasks — turning your AI from a chat-only assistant into one that can actually reach people.
openclaw install pollyreachNeed a custom skill for Ops?
We build, deploy, and maintain bespoke AI agents tailored to your exact workflows.
Explore Services